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Mobile call center solution for telemarketing teams of all sizes

  • From: Reply to this Listing Anonymous - click here to reply
  • Posted: 10/14/2019 05:51AM
  • City: Chandigarh
  • Phone Number: 07838888080
  • Keywords: Mobile Based Call Center,Mobile Call Center Soluti
  • Description:
  • According to Bol7, most customers believe it takes an average of six interactions to resolve a problem. This is a huge source of frustration for customers. Every time they pick up the phone they need to repeat their issue as well as provide a summary of their previous interactions. But, when agents have more context about the customer who's calling, they can provide more effective help. They can quickly reference past interactions with the customer which prevents customers from having to repeat themselves. Agents can look at trends in product usage and take steps to ensure the customer doesn't need to reach out again about the same issue. Many call center tools provide context through Cloud-Based Call Center Software pop-ups that identify a customer through their phone number and surface previous interactions through the browser. Understanding how the software you're evaluating logs calls and integrates with other systems is critical to providing your agents with enough context to be helpful. Visit here :- Contact us : Skype : Hemant_136 Email - Mobile no : 7838888080 - Sell, Buy, Rent, Trade, Announce, or Advertise Something in your Community absolutely free!!