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Krazymantra fraud investigation officer job

  • From: [email protected]
  • Posted: 01/10/2019 05:26AM
  • City: Ahmedabad
  • State: GUJARAT
  • Phone Number: 079 40303668
  • Keywords: Fraud Investigation Officer JOB
  • Description:
  • Responsibilities include: • Initiate effective communications with customers, financial institutions, and cardholders as necessary for obtaining verification of information and handling chargebacks • • Daily review and disposition of transactions flagged for investigation • • Daily processing and documenting chargebacks • • Continuously monitor the status of incoming orders requiring investigation • • Utilize multiple internal email management applications to communicate with customers • • Identify, document, and communicate detected fraud trends, suspicious transaction characteristics and patterns • • Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends • • Work with customer service to address customer questions and concerns regarding an investigation




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